Get all the Tech you want
and the care you need!
Technology
We have built our technology to offer an end to end service for Human Capital Management (HCM) with specialised integrations to ensure a “one system” approach, saving you time and money and ensuring high levels of data accuracy. This means we have many different levels of the technology we can offer your business.
To ensure we understand your needs, book a session with one of our HCM specialists and a full needs analysis will be done and returned back to you with a quotation for the technological component of our product.
Our pricing is dependent on what modules you require and also takes into account the headcount (active employee) that are processed using the platform.
Sound Complex? Don’t Stress, you will receive one price per active employee that takes all the aforementioned into consideration.
Supportive Services
PSIber offers ongoing support to you and your team to ensure you are getting the most out of the PSIber HCM Platform. Whether you are just getting started with a small team or have a large, mature organization, we can help you implement the package that best supports your business. Our support is different in the sense that we are supporting you so that you can support your clients, therefore, offering quick and seamless support is paramount.
Freemium
- Email support
- Chat support
- Call Back services
- Your queries will still receive the attention they deserve based on our standard “prioritisation” method of assessment in line with your SLA.
Advanced
- Enhanced care for your staff.
- Dedicated advanced Support team,
- Access to a group of specialists
- Access to direct phone number
- Faster response times
- Extended hours of operation
Premium
- Premium support team
- Direct phone number
- Faster response times
- Extended hours of operation
- Direct access to an online support/fault logging centre, where you can track, change and see feedback live as it happens
Premium +
- Premium+ is designed for all Bureau’s large and small to outsource your clients' support to us.
- Dedicated phone line your clients can use,
- Your client will receive “advanced” support
- Your clients will be given a personalised email address (client@HCMsupport.com)
- Phone number (answered as yours) as part of the Premium+ package.
- Fortnightly reports will be sent to you for your tracking and convenience.