PSIber Group (Pty) Ltd

General System Functionality Support

 

 

General System Functionality Support for all HR & Payroll queries are available to the users of the system. Below is the process that needs to be followed:

  1. The Division/ User will e-mail the LPS Branch assigned to the Division with the query.
  2. The LPS Branch will resolve the query within boundaries of the active Service Level Agreement.
  3. The LPS Branch will escalate the query to PSIber if and when needed.