FAQs

Wednesday, 07 January 2009

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Frequently Asked Questions

Need some answers quick?

This section has been compiled to assist you with any questions you may have regarding the use of our website. Below please find a list of Frequently Asked Questions to assist you in using our product suite.

General

Q. Who Uses PSIberWORKS?

Q. What are the Technical Requirements to use this product?

Q. How do I register as a live user?

Q. How do I know that I am conforming to the latest SARS rules?

Q. What do I do if I cannot connect to the PSIber website?

Q. How does the system get updated with new releases, updates, enhancements and tax rules?

Q. How do I find out about what's coming?

Charges

Q. How will I be charged for this service?

Q. What charges are applicable for this service (as a registered COMPANY)?

Security

Q. How secure is my payroll data?

Q. How secure are my payments to employees and 3rd parties?

Q. How secure is it to pass my credit card details as a form of payment on this site?

Product Related

Q. Is PSIberPAY an approved system?

Q. Can PSIberPAY process salaries and wages?

Q. Does the system handle user specific requirements?

Q. Can a payslip be viewed on screen?

Q. Can flexible earnings packages be structured?

Q. Is training provided?

Q. Is ongoing support provided?

Q. Can payroll history be kept?

Our Services

Q. What services does PSIber offer?

Q. How soon can I expect my problem to be resolved?

Performance Tips

Q. Performance tips

Q. Why does it sometimes take so long for the product to load?